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Quantum Flex

Navigation that meets your unique needs

Quantum Flex is an easy way for employers to bring together early engagement, coordinated care and flexible support without forcing a one-size-fits-all approach. 
It’s our most customizable healthcare navigation solution, offering the freedom to keep or change carriers and adjust features over time.

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Optimized, Appropriate Care

Reduce costs by guiding members to better care 

Getting members to the right care at the right time is critical to controlling costs and improving outcomes. 

Quantum Flex guides members to high-quality, appropriate providers and facilities at each stage of their care journey, helping avoid unnecessary services, delays and wrong turns. 

Included with Quantum Flex 

  • Industry-leading provider search tool, so members can quickly find high-quality, in-network providers using nationally recognized analytics
  • Centers of Excellence for complex or high-cost procedures

Optional enhancement

  • Virtual care and expert second opinions to support confident decision-making
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Member Engagement & Experience 

One place for a better healthcare experience 

Quantum Flex delivers a connected experience that meets members where they are and keeps them engaged throughout their care journey.  

Included with Quantum Flex 

  • An easy-to-use digital experience that guides members throughout their journey 
  • Pod-based member services and human support, giving members access to Care Coordinators who understand their benefits and needs 

Optional enhancement

  • Wellbeing programs, incentives and rewards to encourage preventive care and healthy behaviors 
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HR Team Simplification

Free up valuable time for your HR team 

Healthcare questions shouldn’t dominate your HR team’s day. 

Quantum Flex removes time-consuming administrative work by giving employees a single, trusted place to get answers, all while providing HR leaders with clear visibility into what’s happening across their population. 

Included with Quantum Flex 

  • AI-powered, on-demand reporting to understand performance, trends and opportunities 
  • Point solution referrals that connect employees to the right programs at the right time 
  • Member communications that drive awareness and engagement 

Optional enhancement

  • Benefit ecosystem integrations to connect additional vendors and partners  
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More Ways to Customize

Add extra support when you need it 

As your costs rise or population needs shift, you can add targeted capabilities without overhauling your navigation strategy.  

Examples include medical and pharmacy cost reduction features such as: 

  • Case and disease management for acute and chronic conditions 
  • Utilization management to ensure appropriate, timely care 
  • Pharmacy navigation to guide members through complex medication decisions 
  • Value-based interventions, including biosimilars 
  • GLP-1 interventions 
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Proven results across diverse organizations

See how employers use Quantum Flex to improve engagement, streamline care journeys and control rising healthcare costs. 

See Quantum Flex in action 

Discover how Quantum Flex can help you control costs, improve outcomes and adapt with your navigation strategy as needs change. 

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